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What is the second-level support?
It involves solving problems arising from the use of TNTConcept so that the aid will be provided by a technician who has been involved in the development of TNTConcept. This even will be able to access technical installation if you have the necessary facilities.
This aid is offered in packages of hours that will be hired in advance and that depend on the type of development.
Hours can be arranged in packs of 5, 10, 20 50 and 100 hours, the greater the number of hours contracted lower the amount of the same. Contact us for more details and to sign budget (info@autentia.com or calling +34 91 675 33 06).
If you purchase this service, you may check the status of their tickets and actions being made to solve them.
Av de Castilla 1, Office 21B. BestPoint building, Second floor. 28830, San Fernando de Henares (Madrid) TF +34 91 675 33 06
info@autentia.com
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